About Loyal Guru

Loyal Guru is a Barcelona-based company founded in 2016 with the mission of improving the way supermarkets and retailers interact with their customers by combining consumer data and super fast loyalty capabilities. Our powerful platform is equipped with everything you need for seamless data collection and activation through automated loyalty programs and personalized offers.

Loyal Guru is a fast-growing company, always full of new challenges so we are glad to count on a great and passionate team of professionals, looking to thrive and contribute to our mission.

The role

The Presales Consultant provides additional support to account executives and conducts demonstrations for strategic purposes. Working alongside Product you’ll be participating in different stages of the sales process providing technical and functional support to enable sales and help our customers find the best solution for their business goals.

Responsibilities:

• Work with Sales Managers to identify our customer business goals and help on the creation of a value proposition around our product that addresses them.
• Understand our customer's technology to design and recommend customized solutions for the best set-up.
• Deliver Customer-tailored product presentations and demos to prove the product’s value.
• Responsible for coordination Request for Information (RFI), Request for Proposal (RFP), and Proof of Concepts (POC).

Requirements:

• Previous experience (3 years+) working with any CRM/ERP/POS solutions (SaaS) as Pre-Sales or Professional Services Consultant
• Experience working in Retail industry is a plus
• Strong solutions architecture experience with complex enterprise solutions
• Familiarity with:

1. APIs
2. GCP environments

• Experience in presentations, technical and executive documents.
• Outstanding communication skills, particularly in conveying technical concepts in a manner that is easy for clients and non-technical partners to understand
• Hands-on, high-energy, passionate, and creative problem solver
• Demonstrated experience in owning projects end to end that involves coordinating many resources and teams.

• Languages:

1. Italian: Native
2. English proficient.
3. Spanish will be a plus

• University degree in computer science, engineering, or related fields, or equivalent experience preferred.

Benefits:

● We are remote-friendly! 🌍 No matter your location what's important is
your contribution.
● Flexible schedule.
● Fridays are short days.
● Birthdays day-off.
● Training budget 📚 📖 and free access to O'Reilly 📚
● 🏖 25 days of paid vacation 🏖
● English lessons 📖
● Gym discounts 🤸
● Flex compensation with Cobee 💸💸
● 🏥 50% discount on private health care
● Team building activities 🎳🍻